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If every person is unique, why do coaches use the same worn-out methods for everyone?

Employees seeking performance improvement require a coaching approach tailored to meet their specific needs and preferences. In Adaptive Coaching, Second Edition, executive development experts Terry Bacon and Laurie Voss draw from over 2,000 case studies of Fortune 500 employees to show how people prefer to be coached – and the powerful results coaches can achieve by being adaptable.

This essential handbook offers the key tools and techniques that coaches require to identify clients’ real needs, negotiate expectations, adapt to different working styles, and help clients change. Bacon and Voss also include numerous examples of coaching dialogues that illustrate how to initiate coaching sessions, build rapport, ask probing questions, give feedback, challenge clients, and effectively close coaching sessions.

With four new chapters, Adaptive Coaching, Second Edition explores new coaching techniques for encouraging transformative change in your clients. It is the perfect companion to your creative, unique coaching sessions, teaching you to master the on-going and ever changing dialogue between coach and client.


Terry Bacon and Laurie Voss are the “real deal” of the coaching world. The combination of their extensive experience and practical approach makes Adaptive Coaching, 2e, a playbook for coaches of all experience levels and backgrounds. Combining their client based research with great techniques and simple models is brilliant. This goes on my shelf of favorites.
Mary Eckenrod, VP, Global Talent Solutions
This is a practical, thoughtful tool for anyone involved in coaching – whether they be the coach, the employee, or the manager of a coaching program. The vast and deep pool of experience is translated into a useful, accessible tool.
Christine A. Scordato, Director of Learning and Development, Putnam Interests
This book is not only a roadmap but also a vehicle to understanding how to use coaching to sustain the leadership qualities of everyone.
Rey Carr, CEO, Peer Resources
Adaptive Coaching has value for anyone engaged in coaching activities. The information is immediately useable and has the potential to positively impact any organization.
Training Media Review