David Clutterbuck is one of Europe’s most prolific authors and thinkers on management. Author or co-author of over 50 books, he is visiting professor in coaching and mentoring at both Oxford Brookes and Sheffield Hallam Universities. His recurrent theme is that improving the quality of conversations helps people and organisations make better decisions and helps achieve ambitions. He is a serial entrepeneur and practises what he preaches, setting himself a major learning challenge every year. He is in the top 15 of “HR’s most influential”.